24/7 flood and water damage restoration in Melbourne
After a burst pipe, roof leak or flood, every hour counts. Wet materials need to be dried within 24 to 48 hours to avoid mould growth. Call us and we dispatch a team immediately to extract the water, start drying and stop the damage spreading.
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We'll call you back shortly. If water is still spreading, call 1300 677 823 now and we'll dispatch a team immediately.
Fast response limits the damage.
Heavy rain, burst pipes, failed hot water systems, leaking roofs and overflowing appliances all cause the same problem: water soaking into carpet, underlay, plasterboard, timber and concrete. What looks like a surface spill is often in the walls and subfloor within hours.
Speed decides how big the job becomes. Fast extraction and drying can save materials that would otherwise need to be cut out, and stops the conditions mould needs to start growing.
Our IICRC-certified technicians extract the water, set up professional structural drying equipment, monitor progress with moisture readings, and give you the documentation your insurer needs.
Sewage and contaminated water.
Water from a sewage backup, an overflowing toilet or floodwater from outside can carry bacteria and other contaminants. It needs a different approach from a clean water leak, and contaminated carpet and underlay usually can't be saved.
- Contain and protectWe isolate the area and keep people and pets out until it's cleaned.
- Remove what can't be savedContaminated carpet, underlay and plasterboard are removed and disposed of.
- Clean and sanitiseHard surfaces are cleaned and sanitised before drying starts.
- Dry and check for mouldThe structure is dried and checked, with readings for your insurer.
Leaks in apartments and strata buildings.
In a multi-storey building, one leak can reach several apartments and the common property below. We trace where the water came from and give the strata manager, owners and insurers one report covering every affected area.
- Find the sourceMoisture mapping across affected lots, ceilings and common areas.
- Dry around residentsDrying planned so people can keep using unaffected areas.
- One report for everyoneThe source, what was dried and the readings.
Signs you need water damage restoration.
- A burst pipe or leaking hot water system
- Water through the ceiling or roof
- Flooding after heavy rain or storms
- Wet carpet or underlay
- Water from a dishwasher, washing machine or fridge
- Swelling floors, skirting boards or cabinetry
Recognise any of these?Get it checked before it spreads. We'll find the cause.
Water damage becomes mould damage in 24 to 48 hours.
Every hour water sits, it spreads further into walls, floors and ceilings. Once mould grows, it affects the air everyone breathes, especially people with asthma or allergies.
- Hour 1Water spreadsInto walls, under floors, through ceilings.
- 24–48 hrsMould can startWet materials need drying within this window.
- DaysDamage buildsMusty smells, staining, swelling timber.
- WeeksBigger repairsMore removal, longer disruption, poorer air.
Sources: US EPA guidance; Better Health Channel.
How water damage restoration works.
Select a step to see what happens.
Ready when you are.Active leaks, flooding and fire damage get a team immediately. For everything else, we book the earliest time.
What you receive after water damage restoration.
- Content planWhich contents can be saved and which can't.
- Drying recordsMoisture readings from day one to completion.
- Photo recordFor your insurer and your own records.
- Completion reportSo builders and insurers can plan the next stage.
Who it's for.
Homeowners, and the professionals who manage buildings and claims. We tailor the reporting to whoever needs it.
- Homeowners
- Landlords & property managers
- Strata
- Insurers & loss adjusters
- Facility managers
- Builders
Trusted in Melbourne homes and buildings since 2012.
Certified technicians, honest advice and results you can see in the readings.
“We'd been battling mould in our son's bedroom for years. After Mould Squad found the leak in the wall and treated the room properly, his asthma has noticeably improved. I wish we had called them sooner.”
“Nil is a genuine guy and provides an amazing service when it comes to water damage restoration. Our house was damaged recently due to heavy rains and Nil and his team have done some amazing work restoring our roof that had been damaged by rain.”
“Really impressed with the clear communication. No scare tactics, just honest advice, photos and a practical plan. The team turned up on time, kept everything tidy and followed up with air quality results so we knew it had actually been fixed.”
“Would definitely recommend mould remediation services from Mould Squad. They are the best in the industry and have done an amazing job at our home, making it mould free.”
Water damage questions, answered.
Still unsure? Talk to a technician. It costs nothing to ask.
How quickly does mould grow after water damage?
US EPA guidance is to dry water-damaged materials within 24 to 48 hours to avoid mould growth. That's why we dispatch a team immediately: the sooner drying starts, the less you lose.
Should I call my insurer or you first?
If water is still spreading, call us so we can stop the damage, and contact your insurer as soon as you can. We record photos and moisture readings from the start, which supports your claim.
Can wet carpet be saved?
Often, if it's clean water and drying starts quickly. Underlay usually needs replacing. Carpet affected by contaminated water, such as floodwater or sewage, generally can't be saved.
How long does drying take?
It depends on the materials, how wet they are and conditions on site. We take readings every visit and tell you how drying is progressing. Equipment stays until the readings confirm materials are dry.
Why does my home smell musty after water damage?
Usually because something is still wet, such as underlay, wall cavities or the subfloor, and mould or bacteria have started to grow. Moisture readings show where, so it can be dried or removed rather than masked with deodoriser.
Is floodwater safe to clean up myself?
Floodwater and sewage can carry bacteria, so avoid contact, keep children and pets away and don't use electrical appliances in wet areas. Water from a clean burst pipe is lower risk, but it still needs to be dried within 24 to 48 hours to avoid mould.
Water damage restoration across Melbourne and Victoria.
We're based in Dandenong South and work across all of Melbourne and regional Victoria, for homes, rentals, strata buildings and commercial sites.
- South-eastDandenong, Berwick, Cranbourne, Pakenham, Frankston and the Mornington Peninsula
- EastBox Hill, Glen Waverley, Ringwood and the Yarra Ranges
- NorthPreston, Coburg, Epping and Craigieburn
- WestFootscray, Sunshine, Point Cook and Werribee
- CBD and inner suburbsMelbourne CBD, Southbank, Richmond, St Kilda and surrounds
- Regional VictoriaGeelong, Ballarat, Bendigo, Gippsland and beyond
Not sure if we cover your area? Call 1300 677 823.
Found mould or water damage? Let's fix it properly.
Free quote, no obligation. For leaks and flooding, we dispatch a team immediately.