Fire and smoke damage restoration in Melbourne
After a fire, the damage goes beyond what burned. Smoke and soot spread through the building, odours soak into materials, and the water used to put the fire out can lead to mould. We assess the full extent, restore what can be saved and document everything for your insurer.
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Fire damage goes further than what burned.
A fire can be very confronting. Beyond blackened walls and ceilings, smoke and soot travel through the whole building, and the smell gets into plasterboard, timber, carpet and fabrics. Heat damages fittings and surfaces that never touched a flame.
We start with an assessment of the full extent of the damage: smoke, residues, heat damage, damaged contents and the structure that can be cleaned. We explain what can be restored, the techniques we'll use, and what is non-restorable, so you know exactly where you stand.
Fire damage is usually water damage too. Firefighting water and sprinklers soak into the structure, and if it isn't dried quickly, mould follows. Drying is part of every fire job we do.
What to do in the first 24 hours after a fire.
Only go back inside once fire services say it's safe. What happens next often decides what can be saved.
- Call your insurer, then usWe'll arrange make-safe and the damage assessment.
- Photograph before anything movesPhotos of every room and damaged item support your claim.
- Don't wipe sootWiping smears it into surfaces and can set stains.
- Keep damaged appliances offDon't run air-conditioning, ceiling fans or electrical items until they've been checked.
Signs you need fire damage restoration.
- Smoke or soot on walls, ceilings or contents
- A smoke smell that won't clear
- Water damage from firefighting or sprinklers
- Heat-damaged fittings, cabinetry or surfaces
- An insurance claim that needs a scope and quote
- A commercial site that needs to reopen safely
Recognise any of these?Get it checked before it spreads. We'll find the cause.
Water damage becomes mould damage in 24 to 48 hours.
Every hour water sits, it spreads further into walls, floors and ceilings. Once mould grows, it affects the air everyone breathes, especially people with asthma or allergies.
- Hour 1Water spreadsInto walls, under floors, through ceilings.
- 24–48 hrsMould can startWet materials need drying within this window.
- DaysDamage buildsMusty smells, staining, swelling timber.
- WeeksBigger repairsMore removal, longer disruption, poorer air.
Sources: US EPA guidance; Better Health Channel.
How fire damage restoration works.
Select a step to see what happens.
Ready when you are.Active leaks, flooding and fire damage get a team immediately. For everything else, we book the earliest time.
What you receive after fire damage restoration.
- Damage assessment reportSmoke, residues, heat damage, contents and structure.
- Restorable and non-restorable listSo you know what can be saved before work starts.
- Insurance quoteReady to send to your insurer or loss adjuster.
- Completion reportDrying readings and photos, so repairs can be planned.
Who it's for.
Homeowners, and the professionals who manage buildings and claims. We tailor the reporting to whoever needs it.
- Homeowners
- Insurers & loss adjusters
- Strata
- Landlords & property managers
- Facility managers
Trusted in Melbourne homes and buildings since 2012.
Certified technicians, honest advice and results you can see in the readings.
“We'd been battling mould in our son's bedroom for years. After Mould Squad found the leak in the wall and treated the room properly, his asthma has noticeably improved. I wish we had called them sooner.”
“Nil is a genuine guy and provides an amazing service when it comes to water damage restoration. Our house was damaged recently due to heavy rains and Nil and his team have done some amazing work restoring our roof that had been damaged by rain.”
“Really impressed with the clear communication. No scare tactics, just honest advice, photos and a practical plan. The team turned up on time, kept everything tidy and followed up with air quality results so we knew it had actually been fixed.”
“Would definitely recommend mould remediation services from Mould Squad. They are the best in the industry and have done an amazing job at our home, making it mould free.”
Fire and smoke damage questions, answered.
Still unsure? Talk to a technician. It costs nothing to ask.
Can smoke-damaged items be saved?
Many can. Hard surfaces and many contents can be cleaned, while porous items heavily affected by smoke or heat may not be restorable. We assess each item and tell you what can be saved before work starts.
Why does a house still smell after a fire?
Smoke particles settle into porous materials like plasterboard, timber, insulation, carpet and fabrics, so the smell stays after visible soot is cleaned. Odour has to be treated at its source, not covered up.
Can fire damage lead to mould?
Yes. The water used to put out a fire, or from sprinklers, soaks into the building. If it isn't dried quickly, mould can start growing, which is why drying is part of our fire restoration process.
Do you provide a quote for my insurer?
Yes. We provide an assessment report and a quote you can give to your insurer, and we can work with your loss adjuster.
How long does fire damage restoration take?
It depends on how far the smoke travelled and whether materials need to come out. A contained kitchen fire can take days; a fire that needs strip-out and drying can take weeks. You get a timeframe with the assessment, and we update it as work progresses.
Is it safe to stay in the house after a fire?
Only once fire services have cleared it. Beyond that, it depends on the damage and the air quality, because smoke residue can linger in the air and on surfaces. We'll tell you what we find, and an indoor air quality assessment can confirm whether the air is safe.
Fire damage restoration across Melbourne and Victoria.
We're based in Dandenong South and work across all of Melbourne and regional Victoria, for homes, rentals, strata buildings and commercial sites.
- South-eastDandenong, Berwick, Cranbourne, Pakenham, Frankston and the Mornington Peninsula
- EastBox Hill, Glen Waverley, Ringwood and the Yarra Ranges
- NorthPreston, Coburg, Epping and Craigieburn
- WestFootscray, Sunshine, Point Cook and Werribee
- CBD and inner suburbsMelbourne CBD, Southbank, Richmond, St Kilda and surrounds
- Regional VictoriaGeelong, Ballarat, Bendigo, Gippsland and beyond
Not sure if we cover your area? Call 1300 677 823.
Found mould or water damage? Let's fix it properly.
Free quote, no obligation. For leaks and flooding, we dispatch a team immediately.